DECODING AQ - Adaptability For The Future Of Work With Ross Thornley

Decoding AQ with Ross Thornley Feat. Monica Pool Knox - How HR is evolving

Ross Thornley + Special Guests Episode 120

Today, I'm honored to have Monica Pool Knox with us, a trailblazer in the world of HR and organizational innovation. Monica has been at the helm of HR in leading tech giants like Microsoft, Sony, and Twitter
 
Her expertise spans from Fortune 50 companies in sectors as diverse as CPG, entertainment, media, and tech, to dynamic roles in up-and-coming computer software firms.

Monica's passion lies in revolutionizing HR through genAI, data analytics, and talent development, making her a force multiplier in transforming the strategic impact of HR.

Join us as we delve into Monica's rich experience to uncover insights on adapting and thriving in our world of constant change.

Ross and Monica talk about force change multipliers, HR leaders, HR professionals, strategic people leadership, people dynamics, the future of HR, skills, roles going forward, creating technology to identify talent, people leaders, crisis solving problems, extrapolating what people are capable of, assessing talent, giving, solving problems, thriving in crisis and finding natural leaders. The pair also discuss College American Football, changing market conditions, Microsoft recruitment,  managing change, change being healthy, asking questions, personalisation, paying attention to people, AI capability, creative thinking, learning agility, resilience, skiing, learning all over again, getting over initial fear, staying curious and not getting complacent.

Timecodes:

  • 00:15 Intro to Monica
  • 01:54 Opportunities going forward for Gen AI this year
  • 05:26 Challenges for multipliers
  • 09:20 Key skills to migrate people through technology  
  • 13:58 Leaders overcoming fear of trying new things and the right people
  • 18:48 Making room for surprises and seeing things differently
  • 24:08 Restructuring insights
  • 31:53  Working through disruptive change
  • 32:56 Early indicators of things shifting
  • 37:52 AI skills recruitment and leaders investing
  • 41:47 The last time Monica did something for the first time

Connect with Monica:



Connect with Ross: