DECODING AQ - Adaptability For The Future Of Work With Ross Thornley

Decoding AQ with Ross Thornley Feat. Hannah Louise Shelton - Global Commercial Engagement & Knowledge Lead - dentsu

Ross Thornley + Special Guests Episode 165

Hannah Shelton is a global people operations and learning-development leader, expert at turning disengagement into driving force. With deep experience shaping talent strategy, employee experience, and organizational learning for multinational firms, she influences how companies design workforces that learn, adapt, and thrive.

Ross and Hannah talk about thirst for curiosity, negotiating, everyday approaches, thinking differently, approaching things differently, personal transformation, The Strengths Profile, better appreciation, leadership, curiosity, doubt, potential, judgment, value, change management, elevating, personalised knowledge scaling, coaching, supporting the community, building trust, learning from other people, new phases, self service, learning, adaptability, the future of work, variety, engagement, redundancy, advocacy, DIY and Chat GPT.

Timecodes:

  • 00:17 Intro to Hannah 
  • 01:05 Chris Voss
  • 03:30 Learning and self development
  • 06:26 Triggers to evolving and leadership
  • 10:43 How Hannah designs and adapts programmes
  • 14:39 What's exciting Hannah at the moment with dentsu
  • 19:38 Transformation and developing in real time 
  • 22:33 Next years plan for Hannah
  • 25:16 Supporting agents with AI and evolution
  • 29:18 Coaching when data is uncertain
  • 34:20 Challenging people and management
  • 37:57 Upcoming challenges
  • 42:01 Sustainability
  • 44:21 The last time Hannah did something for the first time

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